Warranty and Refund policy

Warranty

Warranty covers the electric unicycle from manufacturer's defects for one year from the date of purchase. The manufacturer’s warranty is limited to the motor, batteries, and the Printed Circuit Board (PCB).

Wear and tear items such as the main shell, side panels, pedals, pedal rods, LED lights, chargers, trolley handles, tires, and tubes are not covered by the manufacturer’s warranty.

This warranty is limited to what is defined as “normal use” of the product. Uses that will void your manufacturer’s warranty include exceeding the weight and/or speed limits of the specific individual model EUC, riding in the rain and/or washing the EUC down with water, impacts resulting from collision, improper use; attempts to disassemble, modify, or repair the electric unicycle.

 

Returns Policy

Electric Unicycles

Purchases may be returned within 14 days of delivery.  In order to receive a refund, you must contact us at sales@tec-toyz.com. The electric unicycle must be unopened, returned in its original packaging and unused condition.  A refund will be processed within 4 business days of receiving the returned electric unicycle. The Buyer must pay the original shipping & handling costs for both the outbound & return shipment. We do not accept returns on used products. A 15% restocking fee may be applied on returned items.

Parts

There is absolutely no returns on parts. All sales are final.